Privacy Policy

Last updated: April 29, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company refers to StreamLadder B.V. For the purpose of the GDPR, the Company is the Data Controller.
  • Cookies are small files placed on Your device containing details of Your browsing history on that website.
  • Country refers to: Netherlands
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to StreamLadder, accessible from https://streamladder.com
  • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data - While using Our Service, We may ask You to provide Us with certain personally identifiable information, including: Email address, Usage Data.

Usage Data - Collected automatically when using the Service. May include information such as Your Device's Internet Protocol address, browser type, browser version, pages visited, time and date of Your visit, time spent on those pages, and other diagnostic data.

Information from Third-Party Social Media Services - The Company allows You to create an account and log in through: Google, Twitch, TikTok. If You decide to register through a Third-Party Social Media Service, We may collect Personal data already associated with that account.

YouTube API - StreamLadder uses YouTube API Services. By using our website, you agree to be bound by the YouTube Terms of Service. You can revoke access via Google Security Settings. StreamLadder's use of information received from Google APIs adheres to Google API Services User Data Policy.

Tracking Technologies and Cookies - We use Cookies and similar tracking technologies including browser cookies, Flash Cookies, and web beacons.

We use both Session and Persistent Cookies for the following purposes:

  • Necessary / Essential Cookies - Essential to provide You with services available through the Website and to enable You to use some of its features.
  • Cookies Policy / Notice Acceptance Cookies - Identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies - Allow us to remember choices You make when You use the Website, such as login details or language preference.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account and Your registration as a user of the Service.
  • For the performance of a contract.
  • To contact You regarding updates or informative communications related to the functionalities, products or contracted services.
  • To provide You with news, special offers and general information about other goods, services and events.
  • To manage Your requests.
  • For business transfers.
  • For other purposes such as data analysis, identifying usage trends, and improving our Service.

We may share Your personal information with: Service Providers, during business transfers, with Affiliates, with business partners, with other users, or with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

The Company may disclose Your Personal Data in the following situations: business transactions, law enforcement requirements, or other legal requirements such as complying with a legal obligation, protecting the rights or property of the Company, or preventing possible wrongdoing.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Payments

We use third-party services for payment processing. We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors.

Paddle - Their Privacy Policy can be viewed at Paddle.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR - We may process Personal Data under the following conditions: Consent, Performance of a contract, Legal obligations, Vital interests, Public interests, or Legitimate interests.

Your Rights under the GDPR - You have the right to: request access to Your Personal Data, request correction, object to processing, request erasure, request the transfer of Your Personal Data, and withdraw Your consent.

To exercise Your rights, please contact Us. You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data.

CCPA Privacy

Your Rights under the CCPA - California residents have the right to: notice, request, say no to the sale of Personal Data, delete Personal Data, and not be discriminated against.

To exercise any of Your rights under the CCPA, contact Us by email: support@streamladder.com

AI Services

We do not share any user data with artificial intelligence models or third-party entities for processing or analysis.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: support@streamladder.com