How to contact customer support

You can reach out to our support team via Discord. 

• For general questions, go to #support.
• For errors or problems with your account, it’s best to open a ticket in #open-a-ticket.
• If you have ideas for new features, let us know in #feedback. 

Please note that StreamLadder is a small company run by a handful of people in Europe, and we might not be able to answer your question or tackle the issue you’re having right away.

We will try to get back to you within three working days.