How to solve rendering issues

When you’re having issues with rendering, here’s what you can do. 

In this article, we will cover the following solutions:

  • Disabling ad blockers
  • Going incognito
  • Refreshing or switching browsers
  • Other possible solutions

1. Disable ad blockers

Sometimes ad blockers like AdBlock can get in the way of the rendering process. If you’re having issues, try pausing or temporarily disabling ad blockers in your browser. 

2. Go incognito

By opening an incognito tab (press Ctrl + Shift + N or ⌘ + Shift + N), you can check whether rendering works without all of your cached data, cookies, browser extensions, etc. If rendering does indeed work in incognito mode, you can narrow the problem down to one of the aforementioned reasons. 

3. Refresh or switch browsers

Sometimes, a simple refresh of your browser can do the trick. If that doesn't work, consider trying to render your video in a different browser. 

4. Still having issues? 

If you've tried the above methods and are still experiencing difficulties, you can reach out to us for help. 

Upload your clip to video support

If none of the aforementioned methods work, you can easily upload your video clip to our Video Support platform. We will check if there are any issues with your clip and help you fix them.  

Reach out to our support team on Discord

If you’re still facing issues, feel free to reach out to us. You can ask for help from our support team on our Discord server via #open-a-ticket or #support

Looking for something else?

Find more relevant information by using the search bar below.
Arrow up-right icon

Still need help?

If you can't find your answer here, please reach out to our support team.
Contact Support